Friday, 16 July 2010

Paper training feedback forms - why?

Surely there is a better way to gather and use feedback from training sessions? I can't help feeling that if feedback is committed to paper then it won't get read by many and will be filed away - probably never to be seen again. This has certainly happened to some of the feedback forms I have had from sessions.

This feedback is invaluable and could be used in such better ways. On a very basic level it could be used in the same way recommendations are used on Amazon. See what others said about this course etc

And for the trainer comments could be used for testimonials, a way of carrying on the conversation with delegates to enhance the training etc.

Clearly confidentiality is key so only delegates who want to make comments public should.

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